Agency Accounts

Agency accounts allow managing multiple client accounts from a single access point. This is the standard model for marketing agencies or consultancies working with multiple Amazon advertisers.

User types in an agency

Role	Description
Owner	Main agency administrator. Full access. Can transfer ownership to another agent.
Agent	Agency user with access to one or more clients. Permissions are configurable per section and per client.

Client context switching

From the sidebar, agents have a selector to switch between assigned clients. When selecting a client:

• The session updates with that client's specific context
• An access token scoped to that client is generated
• All data and actions correspond exclusively to the selected client

Data and billing

• Each client's data is completely separate from the rest
• Subscription and billing are independent per client
• The client pays directly for their plan; the agency manages the account operationally

Permissions by section

Agent permissions are configured granularly. They can be applied globally for the agent or customized per assigned client:

Section	Controls
Segmentation	Clusters and product groupings
Catalog	View and edit products, publish changes
Advertising	Manage Smart Campaigns and campaigns
Client settings	Brand, users, billing, connections and custom data

Manage agents

Go to Settings → Agents to invite and manage your agency's agents.